1000cuci deeply respects your privacy. This document clearly explains how we collect, use, store and protect your personal data as a user of our platform in Malaysia.
We invest in the latest security infrastructure to ensure that every piece of information you provide to us remains fully private and protected.
All data transmitted between your device and 1000cuci servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept your information.
Your personal data is stored on servers protected by multiple layers of firewalls with restricted access. Only authorised personnel may access sensitive user information.
1000cuci has never and will never sell, rent or transfer your personal data to advertisers or third parties for commercial purposes without your consent.
You have the right to access, correct or request deletion of your personal data at any time by contacting our support team directly.
This Privacy Policy is prepared in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA), ensuring your data is managed in compliance with local legal requirements.
In the event of any security incident affecting your data, we will notify you within the stipulated timeframe and take immediate action to contain the impact.
Quick Summary: 1000cuci only collects data required to operate our service, protect your account and comply with legal obligations. We do not sell your data. You may request access to or deletion of your data at any time.
1000cuci ("we", "Platform") places great importance on the privacy and data security of every user on our platform at 1000cuci.pro. This Privacy Policy clearly explains how we handle your personal information from the moment you register an account through the entire duration of your membership with us.
This document is prepared in accordance with the provisions of Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By using the 1000cuci platform, you agree to the terms set out in this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of the platform and contact us to request deletion of your account and related data.
1000cuci only collects personal data that is strictly necessary to provide a safe, efficient and responsible service. The following are the categories of data we collect:
We never store full credit/debit card details. All card transactions are processed through certified third-party payment providers that comply with PCI-DSS standards.
Your personal data is collected through the following methods:
When you register a new account at 1000cuci, you are required to complete a registration form requesting your name, email, phone number and password. During the identity verification (KYC) process, you will be asked to upload an identification document. You also provide financial information when registering a payment method for deposits or withdrawals.
When you browse and use the 1000cuci platform, our systems automatically record technical information such as your IP address, device type, browser used and your navigation patterns within the platform. This data is used solely for security purposes and to improve the user experience.
In certain circumstances, we may receive additional information about you from third-party identity verification providers, payment providers we work with, or recognised fraud prevention agencies to help us verify your identity and protect your account.
| Data Sources | Data Type | Purpose |
|---|---|---|
| Registration Form | Identity, contact | Account setup |
| KYC Process | Identification document | Identity verification |
| Payment Transactions | Bank / e-wallet details | Deposit & withdrawal processing |
| System Logs | IP, device, session | Security & monitoring |
| Cookies / Tracking Technologies | Browsing behaviour | UX improvement & analytics |
1000cuci uses your personal data only for lawful and transparent purposes as follows:
Minimum Use Principle: 1000cuci adheres to the principle of minimal data collection — we only collect and use data that is strictly necessary for the purposes stated above. Your data will not be used for any other purpose without your explicit consent.
1000cuci takes seriously the trust you place in us. We does not sell, rent, or transfer your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited circumstances:
We share necessary data with service providers that help us operate the platform — including server infrastructure providers, payment solution providers (FPX, Touch 'n Go, GrabPay), and game software suppliers. All parties are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.
We may disclose your information to relevant authorities when required by Malaysian law, court order, or direction from a legitimate enforcement agency such as Bank Negara Malaysia or the Royal Malaysia Police (PDRM) in cases of financial crime investigation.
In cases involving disputes, legal claims or fraud investigations, we reserve the right to disclose relevant information to legal counsel or an appointed dispute resolution body to protect the legitimate rights of the platform and other users.
Every third party we work with is required to sign a Data Processing Agreement (DPA) and comply with privacy standards equivalent to or stricter than our own.
Your personal data is retained for as long as your account is active on the 1000cuci platform. Following account closure, we retain necessary records for a period of minimum 5 years to fulfil legal obligations under PDPA and applicable anti-money laundering regulations.
We implement multiple layers of security to protect your data:
Your data is stored in data centres located in the Southeast Asia region with strict physical and digital controls. Any cross-border data transfers are carried out with protections equivalent to Malaysia's PDPA standards.
The 1000cuci platform uses cookies and similar tracking technologies to enhance your user experience and ensure the security of your login session. Below are the types of cookies we use:
These cookies are required for core platform functions such as maintaining your login session, remembering language preferences, and ensuring transaction security. Without them, the platform cannot function properly. These cookies cannot be disabled.
We use analytics cookies to understand how users interact with our platform — which pages are visited most frequently, how long users spend on each page, and common navigation paths taken. This information is collected in aggregate and cannot be personally identified.
These cookies save your preferences such as display settings, game preferences, and language selection so you do not need to reconfigure them each time you log in.
You may manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the 1000cuci platform.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by us:
Request a copy of the personal data we hold about you.
Request correction of any inaccurate or outdated data.
Request data deletion under certain circumstances permitted by law.
Request restriction of your data processing in specific situations.
Request your data in a machine-readable format for portability.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, please contact the 1000cuci customer support team via live chat on the platform or email us at [email protected]. We will process your request within 30 days working days from the date of receipt.
The 1000cuci platform is exclusively for adult users aged 18 and above. We do not knowingly collect, store or process personal data of individuals under the age of 18. Our account registration process includes age verification to ensure only eligible adult users can access the platform.
If we discover that data belonging to a person under the age of 18 has been collected without our knowledge, we will promptly delete that data and close the associated account. If you are aware or have information that a minor is using this platform, please contact us immediately.
Parents and guardians are advised to monitor their children's online activities and ensure that devices containing a 1000cuci account are not accessible to anyone under the age of 18.
The 1000cuci platform may contain links to game provider websites or service partner sites. This Privacy Policy applies solely to the 1000cuci platform. We are not responsible for the privacy practices of any third-party websites you may visit through those links.
We encourage you to read the privacy policy of every website you visit, especially when providing them with personal information. Game providers partnering with 1000cuci are selected based on their security record and privacy compliance, though our full control is limited to our own platform.
1000cuci reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When material changes occur, we will:
Continued use of the 1000cuci platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 1000cuci Data Protection Officer (DPO) via:
We are committed to responding to all privacy-related enquiries within 3 days work to resolve any complaints within a reasonable timeframe. Your satisfaction and trust are our top priority.
Complaints to Regulatory Authorities: If you believe that 1000cuci has failed to meet our privacy obligations, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), established under the PDPA 2010.